How businesses benefit from API-driven financial automation

[hedet7]

Our ops team is drowning in manual checks—matching payments, marking orders fulfilled, emailing receipts. I'm pushing for more automation around payments, including crypto. If you've wired an API‑first flow, what tasks did you automate first, and what actually saved time?

[jevet5]

We started with the big wins: creating invoices via API when an order is placed, listening to webhook confirmations to mark orders paid, and auto‑sending receipts. Then we automated refunds for common cases (like overpays) and routed exceptions to a human queue. We used a cryptocurrency payment provider to keep all that consistent across coins. The API covered invoice lifecycle, returns, and address management, and the dashboard gave finance the same visibility as engineering. After that, we piped events to Slack so support could see status changes in real time. The reduction in manual ops was immediate.