New Quicksilver 6.0 with broker zipper

Started by lmrichards19, November 05, 2017, 07:35:31 AM

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lmrichards19


Warranty question. Bought a new Quicksilver 6.0 from our closest dealer in NH, three hour drive. Once home, set it up a week later and found there is a broker zipper tooth on the tent 'door'. Not easy to zip it shut.

Contacted Livin Lite (contact form on site) and no response. What are my options for repair/replace? Is this covered? Also the snap on the door is loose and almost fell off...can't tighten it completely. If I get the zipper replaced, will Livin Lite reimburse me?

Rather not go back to the dealer for repair as this involves a three hour drive each direction and possibly an overnight stay....another cost. 

Thanks for any responses or suggestions.

lmrichards19