Livin' Lite Forum

Miscellaneous => Open Discussion Area => Topic started by: first1 on August 15, 2024, 06:20:05 AM

Title: Supporting users on file hosting sites
Post by: first1 on August 15, 2024, 06:20:05 AM
What are the problems with user support on file-sharing services?
Maybe you have some examples to share here or stories of your friends, acquaintances, family, or others
Title: Re: Supporting users on file hosting sites
Post by: persi-0 on August 15, 2024, 07:13:27 AM
Customer support is an important part of any online service. Key issues can include long response times, insufficiently detailed or unhelpful responses to queries, and lack of support in different languages. Solutions to these problems can include increasing the number of support agents, providing them with additional training, using chatbots to quickly answer simple queries, and expanding support to multiple languages.
I can recommend a "https://keep2share.tv/categories/resellers/" with excellent support
Title: Re: Supporting users on file hosting sites
Post by: jucy on August 15, 2024, 08:15:17 AM
Yes, I have used this site and the support there is at a good level compared to other hosting, so I fully agree with the above  :P