The triangle plate on our Andersen Hitch has bent. We called about replacing it and discovered there has been an upgrade to the plate. Ours is the old black plate. The upgraded plate is gray and not interchangable with the black plate. We were told we could try to locate a black plate for free as part of our warranty. Or we could purchase and upgrade kit for $100 (which includes several upgraded parts).
We have also noticed some play in the ball when it is hooked to the trailer. The man at Andersen said the new ball, ball housing, and cone in the upgrade kit might fix that problem too. Someone at an rv parts place said we probably need a new part on the trailer that goes over the ball - not sure what that is called, which costs about $50. Neither person has actually looked at our hitch to really determine the problem.
Has anyone has these issues with the Andersen? Has anyone purchased the upgrade kit?
We have also noticed some play in the ball when it is hooked to the trailer. The man at Andersen said the new ball, ball housing, and cone in the upgrade kit might fix that problem too. Someone at an rv parts place said we probably need a new part on the trailer that goes over the ball - not sure what that is called, which costs about $50. Neither person has actually looked at our hitch to really determine the problem.
Has anyone has these issues with the Andersen? Has anyone purchased the upgrade kit?