QuoteLivinLite does not exist anymore and I doubt the new folks at KZ (who took over LL) could help. Sounds like a dealer issue. If the AmericanRV you are referring to was the one in Grand Rapids then I suggest contacting Camping World who took them over. They may have copies of the paperwork. https://rv.campingworld.com/dealer/grand%20rapids-michigan avatar game
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Thanks for your suggestion