I had to order a new tent last summer (2018) due to a major mold issue on our 2012 XLP 14. I had a pretty good experience with Top Stitch, though understand, they are small, and somewhat slow to respond. I ended up calling and speaking directly to the production manager to order. It took about 6 weeks.
As for your supports, you can order or purchase locally some square aluminum tubing, cut to length, and add your hardware. Also, most good hardware stores will have all the parts you need.
We love our camper, but extremely pissed and disappointed with the lack of support from the manufacturer, especially when it comes to parts. Livin'Lite has totally lost us as a future customer. When we can no longer find parts, it will be turned into a utility/snowmobile trailer.
As for your supports, you can order or purchase locally some square aluminum tubing, cut to length, and add your hardware. Also, most good hardware stores will have all the parts you need.
We love our camper, but extremely pissed and disappointed with the lack of support from the manufacturer, especially when it comes to parts. Livin'Lite has totally lost us as a future customer. When we can no longer find parts, it will be turned into a utility/snowmobile trailer.