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Messages - Onroad

#1
We have finally reached a settlement with LL after all these long months. We are happy with the resolution and I'm sure LL is happy to see it finalized. We hope to be back to traveling and camping early next year. If you have a problem, stick with it! Happy travels.
#2
Have you had any luck with contacting LL?
#3
We have not made any progress with Livinlite over the last 5 weeks, in fact they have completely ignored the issue despite many, many emails and phone calls to Dan Miller, the customer rep. Basically, the management seems to have hoped that we would disappear....... we have been forced to file a complaint via the BBB over the weekend and are looking to contact the Indiana state attorney general this week.

It's difficult to believe a company would completely fail to address such an blatant safety issue.  They have simply given us no response. We wonder how widespread this issue is in the wall construction of the early production runs in 2018 models?
#4
We posted about 4 weeks ago concerning quality issues with the 2018 10.0 tent camper. Our end walls are flexing and appear to be only be attached by the exterior diamond plate. Dan Miller  (260-768-4016) at livin lite admitted that they almost certainly forgot to use the any bolts when building the structure. It fact, it's our understanding that they started to check and change the design after we brought this their attention.
Our problem cannot be fixed by a dealer, it fact it cannot be fixed. Even with this example of quality control we have spent the last four weeks without any response from livinlite except some exasperating calls to Dan.
Unfortunately we believe you will have a difficult and long journey to try and have this issues resolved.  We are now being forced to consider other more formal options.

I'd much rather be camping.......
#5
We factory ordered an extra electrical outlet to be installed in the rear of the camper and the gray cable is the protected electrical line. I had to clean up the wiring attachment points on the underside.....
I'm going to add some additional cross members to help stiffen up the floor and the frame, its  the problem with the front and rear wall which is causing us the most concerns. We feel the beds cannot be used until the walls are stabilized, we'll see how LL is going to fix this issue. We drove 700 miles to the closest dealer to the factory to pick the unit up, hopefully a local location can repair it.
#6
Here are a couple of pictures of the underside of the camper, showing the flush mount of the support members. The floor on mine is firm enough ( I would have preferred the aluminum plank....) How has LL addressed your problems?
#7
We placed the order mid January, it was a custom build, it was finished mid April. Unfortunately we have no sticker with date information. All the metal underside supports, both the main and mid supports are flush to the underside of the composite floor. We can hardly feel the floor flex when we walk around.
#8
Just checked the VIN, we have the J version so that makes it 2018. The floor and all side walls are composite. They are supported with the standard aluminum frame. Incidentally all our welded frame members are flush with the under side of the composite floor thus adding more bracing to floor structure.
#9
It's composite throughout.
We purchased this as a 2017 from the dealer, but maybe it is an early 2018!
#10
Hi Folks,

We have been long-time readers, but this is our first posting.  We have been quicksilver owners since 2013 with an 8.0 10th Anniversary edition which was sadly destroyed after being hit by a boat in the Pennsylvania mountains!

We have been happily traveling almost 25000 miles over the last several years from Key West to Goose Bay in Labrador. We have modified and adapted the campers and happily fixed any and all issues that have arisen by ourselves.

We now have a brand new 10.0 off-road which we picked up in May, and just returned from our first long road trip - 2 weeks in Quebec.
This model has the composite sides and floor. We discovered that both ends of the camper box, where the bed hinge attaches, are flexing and bowing.

We contacted a helpful Dan at Livin lite and he said he would work on the problem (all well and good so far).

My question is does any one else have this problem? How was it fixed? And did it work?
I have opinions  on the issues involved, but wanted input from a large group.
The short videos show the problem with my 100lb daughter pulling down on the beds end.