How Reliable Is the Google Review Platform for Businesses?

[hepij]

Hi everyone,

I'm curious about your experiences with online reviews. I often check ratings before choosing a business, and the Google review platform seems to be the most popular source. But how accurate or trustworthy do you find it? How much influence do Google reviews have on your decisions?

For any business owners here, how has your experience been with Google Reviews — good or bad? Have you ever dealt with fake reviews, and how did you manage them?
I'd appreciate hearing your insights and any tips on navigating the review system more effectively.

Thanks in advance!